Uforia will now be utilizing a Premium Uforian Customer Support policy for Three Kingdoms' support.  We hope that this is the first step in providing a far more pleasant customer service experience for our Three Kingdoms players and eventually all Uforians.  This is a pilot program.

Basic Non-Premium Uforian Support Includes;

Bug Report
Bot Report
Hack Report
Exploit Report
Stuck Character Report
Scam Report
Abuse Report
Event Tickets
Basic Help/FAQ

All players who purchase at least 10,000 UFOs(or more in one purchase/or 24 hour period for SuperReward Users) will be listed as Premium Uforian Members for the following 30 days in our support system.  The Premium Uforian system will be expanded in the future to include more perks(UFO Discounts and Promotions, Free Item Promotions, etc.) and different levels of Premium Uforian Packages, and Premium Uforian exclusive packages/items.

Premium Support Includes;

Faster Response times on Basic Tickets
Scam Report with Item Restoration
Bugged Item Claims
Item Disputes
Accidental Item Break Restoration (1 per 30 day premium period)
Cash Shop Item compensation for unexpected down time.(Downtime must exceed 10% of the total life of the item)
Access to future Premium Character Services: Nation Transfer, Name Change [Additional costs and restrictions apply]
Detailed Information on Account Restrictions.

You cannot buy a premium in order to dispute an issue that happened before you purchased the premium.

Premium Uforian System goes into effect Friday February 5th at 5 PM PST.

All non-Basic Tickets will need to be resubmitted to make it into the new system.

For all users, when submitting a support ticket you must include as much detail as possible for accurate and speedy help.

Hello Three Kingdoms,

We will be having server maintenance on January 19th, from 8:00PM~9:00PM PST.  You will not be able to log into the servers during this time.  We apologize for any inconvenience.

Regards,

Team Uforic

Dear Uforians,

Please see below for the list of First Snow winners.  Congrats to all the winners!

If you have won an Ultra Rare Armor Set, or Ultra Rare Weapon please e-mail contests@uforia.com with your username and the type of armor/weapon that you would like.  Prizes will be injected into your warehouse during the next maintenance, so please make sure you have enough room to avoid any errors. 

1st Place (Ultra Rare Mount): PangDi

2nd Place (Turkey Mount): Delueng

3rd Place (10 +2 Diamonds, 10 +2 Blue Diamonds): Raito

4th Place (5 +2 Diamonds, 5 +2 Blue Diamonds): : BlackWidow

100 Potato Winners (5000 UFOs)

Avril

BachLong

Kazegaki

s100009

Kigazeka

Nanda

hinchman

ayashiroyo

MagicYanLuo

Zhaoting

MrSubZero

BattlerKing

lollipopgirl

Lhyroy

MXLI

Runa

GrimReefer

iqmal

x3lullaby

300 Potato Winners (10,000 UFOs)

OneTwoThree

7070

500 Potato Winnners (Ultra-Rare Armor Set)

WarLover

Ghost Buster

Black Widow

Raito

Delueng

Pangdi

Dear Uforians,

We will be holding server maintenance tonight from 8:30PM~10:30PM PST.  You will not be able to log into the servers at this time.  We apologize for any inconvenience.

Regards,

Team Uforic

Dear Uforians,

We are proud to announce the release of a new UFO system, "Uforian Rewards".  Instead of being given bonus UFOs when making a purchase,  you will now be getting  "Star Coins".   Use these Star Coins in our new mini-game for chances to win bonus UFOs, iPods, XBox 360s, and more! 

As an added bonus, we will be giving DOUBLE the UFOs made on your first purchase made using the new Uforian Rewards system until January 5th, 2010.  It will take up to 1 week after the event ends on the 5th for you to get your double UFOs.

Purchase : Star Coins Received

$5 : 0 Star Coins

$10 : 1 Star Coin

$20 : 2 Star Coins

$30 : 4 Star Coins

$50 : 8 Star Coins

Thank you, and we hope you enjoy the new system!

Regards,

Team Uforic

Dear Uforians,

We will be performing maintenance on the UFO system from 6:00PM~7:00PM PST.  You will not be able to purchase UFOs during this time.  We apologize for any inconvenience.

Regards,

Team Uforic

Dear Uforians,

We will be having Server Maintenance on December 22nd from 8:30PM~10:30PM PST.  You will not be able to log into the server during this time.

Regards,

Team Uforic

Our Payment systems are being overhauled right now.  You can continue to purchase UFOs but there can be up to a 24 hour wait before you will see them applied to your account.  We apologize for the inconvenience.  We are getting your payments and have records of them.  As long as you do not cancel the payment your UFOs will be applied once the upgrades are completed.

Regards,

Uforic Staff

Dear Uforians,

Please see below for the list of winners from the Thanksgiving Potato Collection event.  Not only have you helped feed the hungry citizens of Three Kingdoms, but have won some great prizes as well!

Most Potatoes Collected  (Choice of Ultra Rare Weapon, please e-mail contests@uforia.com with the weapon type that you want)

Davidicus

2nd Most Potatoes (5 Heaven's Attack Gems and 5 Heaven's Defense Gems)

Yuria

3rd Most Potatoes - (3 Heaven's Attack Gems and 3 Heaven's Defense Gems)

TheLostAngel

500 Potato Club (30 Day Turkey Mount)

Davidicus,Yuria, TheLostAngel, Fire4ngel

200 Potato Club (7 Day Blue Flame Horse)

DevilOfDream, Eggy, Severine, ToughGuy, Meyrin, Sein, PeiWei, LaShira

100 Potato Club (30 Day Panda Hat)

Delueng, s1000009, DARX, Dinoboy, cloey1, sweetheart, sunya, Hanko, colthrtz, ivan100, TaJad, SNlPER, Raito, BlackWidow, Tearz, SUNZl, XiahouDun999, Zalera

Congrats to all the winners :)

-Team Uforic

Dear Uforians,

We believe we have found the problem regarding the errors some of you have been experiencing, and have addressed it during the recent patch. 

If you are still having problems with fatal errors, please submit a ticket and let us know.  We are very sorry for the inconvenience.

Regards,

Team Uforic